Just about every business tracks its sales in some way or another. But not all of them track what causes sales. Curious, don’t you think? If we know what causes sales, we can do more of that (whatever “that” is), and our sales will go up. So why wouldn’t we want to track what causes
Oh, and another thing (about showing initiative)
Our last posting talked about the oft-heard complaint, “Why doesn’t anyone ever show a little initiative around here?” In it, we suggested that a company’s culture needs to make it “safe” for people to take some risks, be creative, and “show some initiative.” We also noted that a company’s values, that collectively make up its
