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“No organization can make good decisions without conflict.”

“No organization can make good decisions without conflict.”
“If everyone is thinking alike, someone’s not thinking.”
We tend to veer away from conflict.  It can make us feel uncomfortable, or even downright shaken.  It can inspire anger, anxiety, hurt feelings, and a lot of other negative outcomes.  So we avoid it.  […] Continue Reading…

 
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“Today’s decision makers are reassessing every spending and investment decision they make. They are looking for ways to reduce delay or cancel purchases and investment decisions, and they are seeking certainty that desired results will be achieved as planned.”

At a recent business meeting, one of the participants complained, “I’ve never seen so much indecision.  Our customers just won’t pull the trigger.  They get right up to the point of buying then back away, putting off the buying decision until next month or next quarter or longer.”  That […] Continue Reading…

 
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“If there is no change, there’s no need to manage.”

What would happen in your business if one day your managers just didn’t show up?  What would their subordinates do?  Well, they would probably just do what they did yesterday.  And if the managers still didn’t show up the following day, the subordinates would just continue doing what they […] Continue Reading…

 
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Running a company is easy when you don’t know how, but very difficult when you do.

Running a company is easy when you don’t know how, but very difficult when you do.

Below are some activities that, when performed rigorously and consistently, tend to separate strong small business operators from those who are struggling. It is not intended to be a comprehensive list, and the list […] Continue Reading…

 
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“There is no point in doing well that which you should not be doing at all.”

It’s not unusual.  We just continue to do certain things in the business because we always have done them.  Or we continue to do them because it would be a pain in the neck to train someone else to do them.  Either way, we end up doing things that […] Continue Reading…

 
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“A good leader inspires other people with confidence in the leader. A great leader inspires them with confidence in themselves.”

 
Over the years, I’ve been on a lot of “plant tours.”  Usually, our guide is the owner or CEO or plant manager, and the focus is usually on the systems and equipment being used in each step of the manufacturing process.  But awhile ago, I was on a tour […] Continue Reading…

 
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“People can’t see it your way until you first see it their way.”

 
Listening is an essential skill whether you’re at work or at home, whether you’re the CEO or an hourly worker.  Yet it’s a skill that many of us either never acquired, or have allowed to lapse.  In a conversation, do you find yourself crafting your next statement of brilliant […] Continue Reading…

 
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“A goal without a plan is just a wish.”

I have talked about planning here before, but I continue to run into small business owners who seemingly just don’t get it.  They don’t plan because they don’t see the value in it.  So I continue to hammer away at it in hopes that the lights will come on […] Continue Reading…

 
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“No one likes to be sold; everyone likes to buy.”

Professional sales people get a bad rap.  Sales is an honorable profession, but it has been sullied by poor practitioners of the craft . . . sales people who are determined to make the sale regardless of the needs and wants of the customer.  We’ve all run into pushy […] Continue Reading…

 
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“Success is not determined by the flawless execution of a plan. It is determined by how people react to failure.”

“I haven’t failed.  I’ve found 10,000 ways that don’t work.”
 “The way to succeed is to double your failure rate.”
 “What would you attempt to do if you knew you could not fail?”
Lots of thoughts about failure, but it’s an important aspect of business life.  It’s the consequence we must consider […] Continue Reading…

 
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