In his book, “What Were They Thinking? Unconventional Wisdom About Management,” author Jeffrey Pfeffer devotes a chapter to “making companies more like communities.” His premise is that a company’s human capital is the key to its success, and the key to attracting and retaining the best people is to develop a caring, community-like culture. In
Let’s get confrontational!
To many of us, confrontation is something to be avoided. The word conjures up something unpleasant or uncomfortable. We imagine two people standing toe-to-toe, their faces red, the veins in their necks bulging, and screaming at one another at the tops of their lungs. Well, if that’s the way you think of confrontation, it’s easy