I was in a conversation recently with a guy who works for a technology company, and during the course of the conversation, the subject of “training” came up. He said that his company has a training budget for their technicians, but not for their managers. He said he knows this because he wanted to attend
Now, Discover Your Strengths
In his excellent book, “Now Discover Your Strengths,” author Marcus Buckingham and co-author Donald Clifton discuss the work they did for The Gallup Organization to find out what makes successful people successful. What do those successful people have in common that makes them high achievers? So they sifted through over two million interviews that Gallup
“Increased productivity comes from continually identifying areas where you can achieve 80 percent of your results from 20 percent of your efforts.”
Vilfredo Pareto was an early twentieth century Italian economist who gave us the 80/20 rule. We hear it most commonly used in reference to sales . . . 80 percent of your business comes from 20 percent of your customers. But the mistake we often make is to spend too much time trying to get
“Communication is to leadership as the swing is to golf; everyone can do it, but few do it well.”
Consistently, “being in the know” ranks near the top of employee satisfaction surveys. People want to know what’s going on around here. They want to know what their part is. They want to know how events, both good and bad, are impacting the company. And why shouldn’t they? After all, it’s their company and their
