{"id":1082,"date":"2019-07-04T13:49:20","date_gmt":"2019-07-04T13:49:20","guid":{"rendered":"https:\/\/rocksolidbizdevelopment.com\/ourblog\/?p=1082"},"modified":"2025-07-01T17:20:22","modified_gmt":"2025-07-01T17:20:22","slug":"much-of-what-we-call-management-today-consists-of-making-it-difficult-for-people-to-work","status":"publish","type":"post","link":"https:\/\/rocksolidbizdevelopment.com\/ourblog\/much-of-what-we-call-management-today-consists-of-making-it-difficult-for-people-to-work\/","title":{"rendered":"\u201cMuch of what we call management today consists of making it difficult for people to work.\u201d"},"content":{"rendered":"<p>Gary Hamel is a management expert and author who talks extensively about the need to update our management systems.\u00a0 He points out that most of the management systems in place today were \u201cinvented\u201d over a hundred years ago at the dawn of the industrial revolution when 90% of the population was still involved in agriculture and the average manufacturing company employed fewer than four people.\u00a0 But as that began to change . . . as factories became larger and as mass production came into play . . . we needed a way to organize untrained farmers and craftsmen into efficient, effective, and productive teams.\u00a0 Hence, management systems were born to handle the new demands of the Industrial Age . . . to make our output consistent and predictable.\u00a0 But between those early management beginnings and now, the world has changed.\u00a0 We now have a highly educated workforce and technologies at our disposal that those early management pioneers could not have even imagined.\u00a0 Yet we\u2019re still using the same management systems and concepts that were developed over 100 years ago.\u00a0 Hamel urges us to look at how we\u2019re managing people with an eye toward bringing our management systems into line with the realities of the 21<sup>st<\/sup> century.\u00a0 For more on this, please continue reading below.<\/p>\n<p><strong>\u201cMuch of what we call management today consists of making it difficult for people to work.\u201d<\/strong>\u00a0\u00a0\u00a0\u00a0 <em>~ Peter Drucker<\/em><\/p>\n<p>Many of the things that distinguish modern business from its predecessors are so-called \u201cmodern miracles\u201d . . . the internet, computers, air travel, television, and the like.\u00a0 But an even bigger difference is in the workforce we have today vs. the workforce of the 1890s.\u00a0 Back then, illiteracy was a significant problem.\u00a0 As recently as 1940, less than half of Americans over the age of 25 held high school diplomas. Today, 90% of the over 25 age group hold high school diplomas.\u00a0 Yet the way we manage people today is more consistent with an illiterate workforce than a highly educated one.\u00a0 Our people still need effective leaders, but they don\u2019t necessarily need to be managed as much as they once did.<\/p>\n<p>If you want to preside over a management system that\u2019s appropriate for the workforce of the 21<sup>st<\/sup> century, here are some management practices you should consider adopting:<\/p>\n<ul>\n<li>Richard Teerlink, a former CEO of Harley-Davidson, once said, \u201cPeople don\u2019t come to work every day to do a bad job.\u201d If you don\u2019t believe that, you should stop reading here and be satisfied with an 1890s management system.\u00a0 But if you do believe it, then everyone in the company should be accorded the dignity and respect befitting people who genuinely want to do what\u2019s expected of them.<\/li>\n<li>Do not permit micromanaging . . . not by you and not by anyone else in authority. It\u2019s demeaning and it says in the loudest possible terms, \u201cI don\u2019t trust you to do things right unless I\u2019m right on top of you to make sure.\u201d\u00a0 Hire good people, give them the training and tools they need to do their work, then get out of their way and let them do it.<\/li>\n<li>As a manager, don\u2019t be a cop on a beat, patrolling your area of responsibility and keeping an eye out for someone who might be doing something wrong. Instead, be a coach and mentor to those in your care.\u00a0 Help them to be successful.\u00a0 If necessary, defend them against other authority figures within the organization.\u00a0 When people feel like they have to keep watch over their shoulder to be vigilant for approaching threats or dangers, their attention is divided and they can\u2019t be as effective in their work as they might otherwise be.\u00a0 But if they know you have their backs, they can feel safe and secure and can devote their full attention to meeting the needs of customers.<\/li>\n<li>Help employees achieve the work\/life balance they want. Treat them as adults who are entirely capable of managing their own time.\u00a0 If an employee wants to take some time off to watch a child compete in an athletic event or perform in a school play, as long as the employee\u2019s work is done on time and as long as the employee\u2019s absence doesn\u2019t interfere with anyone else completing their work on time, then why shouldn\u2019t he or she be allowed a little personal time off?<\/li>\n<li>Treat employees as trusted colleagues by asking them to participate in the company\u2019s problem-solving and decision-making processes. It\u2019s particularly important to get input from employees whose jobs may be impacted by a decision being considered or by a solution about to be implemented.\u00a0 Employees who are doing the work everyday know a lot about that work.\u00a0 They know what they struggle with and what they don\u2019t.\u00a0 They know where the opportunities are.\u00a0 Their knowledge and experience, their opinions and ideas are valuable resources that should not go to waste.<\/li>\n<\/ul>\n<p>Here\u2019s the thing.\u00a0 People adapt to the environment they\u2019re placed in.\u00a0 If you treat them as if they\u2019re ignorant, untrustworthy, and incapable of creative thought, then that\u2019s probably the way they\u2019re going to behave.\u00a0 They won\u2019t show any initiative or try anything innovative.\u00a0 They will do what their managers tell them to do when their managers tell them to do it, but no more than that.\u00a0 Their objective will be to get through the day and then go home without getting into too much trouble.<\/p>\n<p>On the other hand, if you treat people with the dignity and respect that is their due, if you recognize that they are bright creative people and have more to offer than just their hands and their backs, and if you invite them to fully participate in the company, its mission, vision, and values, you\u2019ll get something entirely different.\u00a0 You\u2019ll get a workforce that will go the extra mile for you and that will enthusiastically support the company\u2019s objectives.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gary Hamel is a management expert and author who talks extensively about the need to update our management systems.\u00a0 He points out that most of the management systems in place today were \u201cinvented\u201d over a hundred years ago at the dawn of the industrial revolution when 90% of the population was still involved in agriculture<\/p>\n<p><a href=\"https:\/\/rocksolidbizdevelopment.com\/ourblog\/much-of-what-we-call-management-today-consists-of-making-it-difficult-for-people-to-work\/\">Read More\u2026<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[39,33,127,22],"tags":[],"_links":{"self":[{"href":"https:\/\/rocksolidbizdevelopment.com\/ourblog\/wp-json\/wp\/v2\/posts\/1082"}],"collection":[{"href":"https:\/\/rocksolidbizdevelopment.com\/ourblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rocksolidbizdevelopment.com\/ourblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rocksolidbizdevelopment.com\/ourblog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/rocksolidbizdevelopment.com\/ourblog\/wp-json\/wp\/v2\/comments?post=1082"}],"version-history":[{"count":1,"href":"https:\/\/rocksolidbizdevelopment.com\/ourblog\/wp-json\/wp\/v2\/posts\/1082\/revisions"}],"predecessor-version":[{"id":1083,"href":"https:\/\/rocksolidbizdevelopment.com\/ourblog\/wp-json\/wp\/v2\/posts\/1082\/revisions\/1083"}],"wp:attachment":[{"href":"https:\/\/rocksolidbizdevelopment.com\/ourblog\/wp-json\/wp\/v2\/media?parent=1082"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rocksolidbizdevelopment.com\/ourblog\/wp-json\/wp\/v2\/categories?post=1082"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rocksolidbizdevelopment.com\/ourblog\/wp-json\/wp\/v2\/tags?post=1082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}