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“Hire the best, fire the rest” (Part 2)

In our previous post, “Hire the best, fire the rest,” we talked about the “topgrading” concepts espoused by management psychologist Dr. Brad Smart. In his book, “Topgrading: How Leading Companies Win by Hiring, Coaching, and Keeping the Best People.” He forwards the idea that, any employee the company hires […] Continue Reading…

 
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“Hire the best, fire the rest”

Brad Smart isn’t a household name . . . at least, not in my household. But he holds a PhD in management psychology and is the author of “Topgrading: How Leading Companies Win by Hiring, Coaching, and Keeping the Best People.” In that book, Dr. Smart advocates a system […] Continue Reading…

 
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A good customer/supplier relationship is essentially a partnership

Life is all about relationships, not the least of which are business relationships. We must build relationships with business peers and advisors, with employees, with our vendors and suppliers, and of course, with our customers. But what sort of relationship do we enjoy with our customers? While many like […] Continue Reading…

 
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“You can manage things, but people need to be led.”

John Maxwell, who has written many books on leadership and who teaches courses in it, talks about “The Five Levels of Leadership.” (NOTE: If you want to watch Maxwell’s entire 27-minute presentation, you can view it at https://www.youtube.com/watch?v=aPwXeg8ThWI ).    In it, he describes the “Five Levels” as a pyramid […] Continue Reading…

 
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Solve Problems with Ignorance, Not Experience

“When you’re a little bit dumb and naïve, things get done that no one believed could be done.” We don’t know who said that, but it’s true. Consider the new, fresh-faced young salesman who marches into an account we wrote off long ago as a waste of time. We […] Continue Reading…

 
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“Outstanding performance is inconsistent with fear of failure.”

In today’s business environment, change is inevitable. It’s all around us . . . new government regulations are thrust upon us, new competitors enter our market as old competitors leave, and new technologies make current technologies obsolete. Yet our instincts are to resist change.  After all, we perform well […] Continue Reading…

 
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Everyone is accountable

Accountability.  Everybody talks about it, but few really practice it.  In its purest form, accountability is a contract to carry out a specific responsibility, and if the responsibility is time-sensitive, to carry it out within a specific time frame.  The problem is, for many people,  accountability isn’t viewed as […] Continue Reading…

 
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“What Everybody Knows Is Frequently Wrong.”

In his book, “A Class With Drucker” William Cohen talks about the “lost lessons” he learned from renowned management guru, Peter Drucker, as a first-year graduate student in Drucker’s classroom.  One of those lessons was to disregard so-called “conventional wisdom,” avoid being a crowd follower, and draw your own […] Continue Reading…

 
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Using DISC for fun and profit . . . and did I mention it’s FREE?!

Would you be interested in a behavioral assessment tool that can help you:

Strengthen your communication skills?
Build your leadership abilities as well as your coaching and mentoring skills?
Reduce personal and organizational conflict, stress, and turnover?
Make better hiring decisions?
Learn to appreciate behavioral strengths, challenges and differences in yourself and in others?
Increase […] Continue Reading…

 
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“Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.”

Fast Company magazine recently hosted the “Fast Company Innovation Festival” and invited fifty executives, not only from large well-known companies like GE and Nike, but also from relatively obscure companies like Grey North America and Birchbox, to attend.  The only common denominator shared by the participants was they all […] Continue Reading…

 
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