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Home Archive for category "Quality Control"

“No person can get very far in this life on a 40-hour week.”

Working more hours does not make us more productive.  That seems counter-intuitive, but it’s true.  This was demonstrated by many studies conducted from the early 1900s to the 1950s.  In fact, Henry Ford, who was an early adopter of working fewer hours, reduced the work day in his plants from 10 hours to eight, and

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“Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.”

Fast Company magazine recently hosted the “Fast Company Innovation Festival” and invited fifty executives, not only from large well-known companies like GE and Nike, but also from relatively obscure companies like Grey North America and Birchbox, to attend.  The only common denominator shared by the participants was they all came from companies known for being

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“It’s best to be Attila the Hun every day rather than every other day.”

Consistency is a concept that gets a bad rap from time to time.  Playwrite and poet Oscar Wilde once wrote, “Consistency is the last refuge of the unimaginative.”  Author Aldous Huxley was even more blunt when he said, “Consistency is contrary to nature, contrary to life.  The only completely consistent people are dead.”  So some

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“Goals produce results, not activities.”

Our last posting talked about consistency.  We talked about identifying “critical success factors” . . . operating principles that, when applied consistently, are at the core of a company’s success.  But operating principles are only half the equation.  They are the front end, the input side of things.  They are the consistent activities that produce

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“We are what we repeatedly do. Excellence, therefore, is not an act, but a habit.”

In his outstanding book, Great by Choice, Jim Collins relates the story of Howard Putnam, a former CEO of Southwest Airlines. Putnam institutionalized the Southwest Airlines’ “recipe” for success. His “recipe” was not a strategic plan or a vision or a mission statement, but a carefully thought-out list of operating principles. That list included: Utilize

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