“When you’re a little bit dumb and naïve, things get done that no one believed could be done.” We don’t know who said that, but it’s true. Consider the new, fresh-faced young salesman who marches into an account we wrote off long ago as a waste of time. We all laugh at his innocence and
“Outstanding performance is inconsistent with fear of failure.”
In today’s business environment, change is inevitable. It’s all around us . . . new government regulations are thrust upon us, new competitors enter our market as old competitors leave, and new technologies make current technologies obsolete. Yet our instincts are to resist change. After all, we perform well doing things the way we do
