Have you ever said that to yourself? Well, as it turns out, there is a reason people don’t take on challenges unless you direct them . . . and you’re probably looking at that reason every morning in the mirror. If you really want people to take a few risks, be creative, and show a
“Delivering Happiness”
Zappos, for those of you who haven’t heard of it (I hadn’t), is an online retailer with a reputation for world class customer service. It started out selling only shoes but has since branched into lots of other stuff as well. It went from a startup to $1 billion in sales within 10 years. Anyway,